IOVERT Terms and Conditions

Last Updated: July 8, 2026

IOVERT provides Home Maintenance Plans designed to help homeowners organize information about their home equipment, appliances, maintenance schedules, manuals, warranty references, replacement planning, and related home records.

IOVERT does not provide home inspection services, repair services, installation services, contractor services, engineering services, or warranty services.

IOVERT services may include an initial visit, equipment documentation, home equipment summaries, maintenance schedules, safety notes, manual references, warranty notes, replacement planning, digital summaries, physical binders, and follow-up updates.

The exact services provided may vary based on the customer’s home, equipment, available information, selected service package, and agreement with IOVERT.

An IOVERT Home Maintenance Plan is not a home inspection report and is not intended to replace a licensed home inspection.

IOVERT does not inspect for code compliance, structural defects, hidden damage, environmental hazards, pest issues, mold, asbestos, lead, gas leaks, electrical hazards, plumbing defects, roof conditions, foundation problems, or other issues normally reviewed by licensed inspectors or specialized professionals.

Customers should contact licensed professionals when inspection, repair, diagnosis, installation, or professional evaluation is needed.

IOVERT does not perform repairs, installations, alterations, maintenance labor, electrical work, plumbing work, HVAC work, appliance repair, gas work, or contractor services.

Any maintenance, repair, replacement, or installation work should be performed by the homeowner or by qualified or licensed professionals when required.

Customers are responsible for providing safe access to equipment, appliances, manuals, receipts, warranty documents, maintenance records, and other information they want included in the Home Maintenance Plan.

Customers are responsible for confirming that all information provided to IOVERT is accurate and complete.

IOVERT may not be able to document equipment that is inaccessible, unsafe to access, missing identification labels, damaged, blocked, or not visible during the visit.

IOVERT makes reasonable efforts to document information accurately based on visible equipment labels, available manuals, customer-provided records, manufacturer references, and information available at the time of service.

IOVERT does not guarantee that all information will be complete, current, or error-free. Manufacturer specifications, warranty terms, model information, and maintenance recommendations may change over time.

Customers should verify important information directly with the manufacturer, licensed professional, warranty provider, or service provider when needed.

Maintenance schedules and recommendations provided by IOVERT are for general planning and organization purposes only.

Customers are responsible for following manufacturer instructions, safety warnings, warranty requirements, and applicable laws or regulations.

IOVERT does not guarantee that following a Home Maintenance Plan will prevent equipment failure, damage, breakdowns, leaks, safety issues, or repair costs.

Customers must provide accurate contact information, service location, and appointment details.

If IOVERT cannot access the home or equipment at the scheduled time, the appointment may need to be rescheduled and additional fees may apply.

IOVERT may refuse or stop service if conditions are unsafe, unsanitary, hostile, or outside the agreed service scope.

Payment terms, deposits, balances, and pricing will be provided before or at the time of booking.

Prices may vary depending on the size of the home, number of systems or appliances, level of documentation, requested deliverables, travel distance, and follow-up support.

Any applicable sales tax, processing fees, or additional charges may be added where required.

Customers should notify IOVERT as soon as possible if they need to cancel or reschedule an appointment.

IOVERT may charge a cancellation fee, rescheduling fee, or retain a deposit for late cancellations, missed appointments, or same-day cancellations.

Specific cancellation and refund terms may be provided at the time of booking.

Because IOVERT provides customized services and personalized documentation, refunds may be limited once work has started.

Refund requests will be reviewed on a case-by-case basis. Completed reports, digital summaries, physical binders, consultations, and custom documentation may not be refundable.

If IOVERT is unable to complete a service due to reasons within IOVERT’s control, a partial or full refund may be considered.

IOVERT may provide digital copies of reports, summaries, equipment records, or related documents.

Customers are responsible for keeping their copies secure. Customers should not publicly share documents containing private home details, equipment serial numbers, addresses, personal information, or maintenance records.

IOVERT is not responsible for unauthorized access caused by a customer sharing files, links, passwords, or documents publicly.

IOVERT may take photos of home equipment, labels, appliances, manuals, and related items for the purpose of creating and supporting the Home Maintenance Plan.

IOVERT will not use customer home photos for marketing without permission.

IOVERT may suggest that a customer contact a licensed professional, contractor, manufacturer, warranty provider, or service provider.

Any third-party services are separate from IOVERT. IOVERT is not responsible for the work, pricing, availability, licensing, warranties, conduct, or results of third-party professionals.

Customers are responsible for selecting and hiring any third-party provider.

IOVERT templates, report formats, written materials, layouts, branding, processes, and website content are owned by IOVERT unless otherwise stated.

Customers may use their completed Home Maintenance Plan for personal household use. Customers may not copy, resell, distribute, reproduce, or use IOVERT materials to create competing services without written permission.

Users agree not to misuse the IOVERT website, attempt unauthorized access, interfere with website operation, copy website content without permission, or use the website for unlawful purposes.

IOVERT may update, change, or remove website content at any time.

To the fullest extent allowed by law, IOVERT is not liable for indirect, incidental, special, consequential, or punitive damages.

IOVERT is not responsible for equipment failures, missed maintenance, property damage, repair costs, injury, loss of use, loss of records, contractor work, manufacturer errors, warranty disputes, or conditions not discovered during the service.

IOVERT’s total liability for any claim related to a service shall not exceed the amount paid by the customer for that specific service.

IOVERT does not guarantee that a Home Maintenance Plan will prevent damage, reduce repair costs, extend equipment life, identify all issues, or eliminate the need for professional services.

The Home Maintenance Plan is an organizational and planning tool, not a guarantee of home condition or equipment performance.

Use of IOVERT services is also governed by the IOVERT Privacy Notice, which explains how customer information may be collected, used, stored, and shared.

IOVERT may update these Terms and Conditions from time to time. Updates will be posted on this page with a new “Last Updated” date.

Continued use of the website or services after changes are posted means you accept the updated terms.

These Terms and Conditions are governed by the laws of the State of Texas.