Privacy Policy

IOVERT Privacy Notice

Last Updated: July 8, 2026

At IOVERT, we value your privacy. This Privacy Notice explains how IOVERT collects, uses, stores, and shares information when you visit our website, contact us, book a service, or use our Home Maintenance Plan services.

By using our website or services, you agree to the practices described in this Privacy Notice.

IOVERT may collect personal information that you provide directly to us, including your name, email address, phone number, home address or service location, appointment details, and any information you choose to share with us.

As part of creating a Home Maintenance Plan, IOVERT may also collect home-related information, including equipment details, model numbers, serial numbers, appliance information, maintenance records, manuals, warranty documents, receipts, photos of equipment, and service history.

We may also collect basic website information, such as browser type, device information, pages visited, and general usage data through website tools, cookies, or analytics services.

IOVERT uses collected information to provide and improve our services, including to:

• Create personalized Home Maintenance Plans.
• Document home equipment and maintenance information.
• Schedule appointments and communicate with customers.
• Prepare digital and physical copies of reports.
• Maintain customer records and service history.
• Respond to questions, requests, or support needs.
• Process payments and manage orders.
• Improve our website, services, and customer experience.
• Comply with legal, tax, or business obligations.

IOVERT does not sell your personal information.

We may share limited information only when necessary to operate our business, such as with payment processors, website hosting providers, scheduling tools, email services, or document storage platforms.

If a homeowner requests help connecting with a contractor, repair professional, or service provider, IOVERT may share relevant information only with the homeowner’s permission.

We may also disclose information if required by law, legal process, or to protect the rights, safety, or property of IOVERT, our customers, or others.

Because IOVERT creates Home Maintenance Plans, some information we collect may relate to your home, equipment, appliances, and maintenance history. We treat this information as private customer information and use it only to provide, update, and support your Home Maintenance Plan.

Customers should avoid sending unnecessary sensitive information unless it is needed for the service.

If you make a payment online, payment information may be processed by a third-party payment provider. IOVERT does not intentionally store full credit card numbers or banking information unless required for business records through a secure payment platform.

IOVERT may provide digital copies of Home Maintenance Plans, summaries, reports, or related documents. Customers are responsible for keeping their own copies secure. If IOVERT provides digital access, private links or login-based access should not be shared publicly.

IOVERT keeps customer information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, or support ongoing customer needs.

Customers may request that IOVERT update, correct, or delete certain information, subject to legal, tax, or business record requirements.

IOVERT uses reasonable administrative, technical, and physical safeguards to protect customer information. However, no website, email system, or digital storage method is completely secure, and IOVERT cannot guarantee absolute security.

You may contact IOVERT to request access to your information, correct inaccurate information, request deletion of certain records, or ask questions about how your information is used.

You may also unsubscribe from marketing emails if IOVERT sends them in the future.

IOVERT services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13.

IOVERT may update this Privacy Notice from time to time. Any updates will be posted on this page with a new “Last Updated” date.